Novotel Manchester West

I had a wonderful stay at Novotel Manchester Centre. The hotel is very modern, spotlessly clean, and beautifully maintained. The room was comfortable and well equipped. The breakfast was excellent – fresh, delicious, and with a great variety of options. The staff were friendly and professional. I would definitely stay here again and highly recommend it.

This is an older hotel, but certain parts of it seem to have been refurbished recently. The TV and the bathroom seem relatively new for example. The staff is always friendly, the prices are reasonable and the breakfast buffet is great. This is my favourite hotel to stay at in Manchester, even though it is a bit out of the way. I have stayed here many times and cannot complain at all.

I’ve been a long term visitor and guest of this hotel. I’ve stayed here most weeks for over six months and it has been superb. Staff, amazing bar the odd hiccup, more later. Location, a bit out of the football zones if that’s what you are looking for, however,, Worsley has some great restaurants at better prices than city centre. This hotel is just off J12 M60. Despite this it is quiet and no noise from the motorway disturbs your sleep. The hotel is clean, modern and the rooms are spacious if you are a lone traveller or a couple. I can’t comment on family rooms as I/ We don’t have kids. It is close to the Trafford centre and situated just outside of Worsley, a beautiful little town that needs some Exploring. Plenty pubs and restaurants abound!. Back to the hotel, I’ve eaten here twice and both times have been good. There are better local restaurants, however, the .hotel menu is limited but acceptable. Rooms, spotless, high traffic but very comfortable. Staff. Just superb. I’m going to mention two members of staff here, Jo and Vaz. There are plenty other members of staff who have been gradely! However, Jo and Vaz have been head and shoulders above others. Jo primarily works the food/ bar area. Vaz works reception. I’ve been made so welcome by these two beautiful people that I wanted them to read just how much difference you two have made In my stays. Just bloody exemplary and I will miss you both. Bottom line, this is a three star hotel that is clean, has great staff and punches above its weight. Plenty good eating locally,, breakfasts at the hotel are very good. Don’t look anywhere else for the money. I’ll miss you as I am stopping further south

We had my dad's wake here in December. When we first enquired Janki (apologies if misspelt) was extremely friendly and approachable, taking her time to give us lots of helpful information. The food was delicious and plentiful, we had a mix of hot and cold buffet in the restaurant area, which is a warm and welcoming environment, and provided a lovely place to celebrate and reflect on my dad's life. A pool table in the reception area was a hit with the younger ones also and the hotel had been beautifully decorated for Christmas. All staff were professional and friendly and the area was spacious, with good wheelchair access, which we needed for our mum. Really glad they were able to accommodate us during a busy time of year, and although a difficult day, they helped us to have a lovely family get together. Thank you.

We stayed at Novotel Manchester West as a stopover before travelling to Scotland and had a very pleasant stay. The check-in was smooth and friendly, with special thanks to Vaz at reception for being so welcoming. The hotel is pet-friendly, clean, and comfortable, and the location is very convenient with easy access to the motorway. A great choice for travellers by car — we would definitely stay again.

Stayed for 2 nights in between Christmas and New Year. Really good value for bed & breakfast. Room was better than expected and location was perfect for visiting relatives. Only gripe was some staff, receptionist when we checked in and a couple of breakfast staff, need a customer service refresher. Just a smile when greeting customers and seeming interested would go a long way. Would've been 5 star apart from that.

The stay went well except one issue. Lady bugs in 334 initially given. Though it got sorted as we were moved to a different room, the response of staff was "Its only a Lady bug and cannot bite or harm". Doesn't reflect Novotel's brand value and standards.

I had a wonderful experience at Novotel thanks to Aian and Mohammed. They were both incredibly welcoming, professional, and attentive from start to finish. Their positive attitude and willingness to help made my stay comfortable and stress-free. It’s clear they truly care about guest satisfaction, and their excellent service really stood out. Thank you, Aian and Mohammed, for making my stay such a pleasant one!